Call ID: 019f0f07-2a58-7000-8de9-672f81e50a84
Date: 6/28/2026, 4:21:45 PM
Reason: Shipping quote for acrylic matte clear, 1 inch thick, 11×11 inches
Type: Order / tracking
Caller: Andy
Caller ID: +13478831276
Callback: +13052099445
Outcome: assistant said end call phrase

--- Transcript ---

AI: Hello. This is Falcon Design's AI assistant. This call may be recorded for quality and training purposes. How can I help you today?
User: Yeah. Hi. I would like to have a price quote, please.
AI: Sure. I can help with that. What material do you need?
User: I'm looking for acrylic sheet matte.
AI: Great. You're looking for an acrylic sheet? with a matte finish. What thickness do you need?
User: One inch.
AI: What size do you need? width and height in inches.
User: Uh, eleven by eleven.
AI: One moment. Checking that now.
AI: The price for an eleven by eleven inches, one inch thick, matte acrylic sheet is sixty four dollars and forty nine cents for warehouse pickup in Linwood. Would you like that quote emailed so you can pay online.
User: I would like to have it shipped.
AI: One moment. Checking that now.
AI: There isn't an automatic shipping quote. this custom size Would you like a team member to follow-up by email or phone with your shipping quote?
AI: Hello? Are you still there?
User: Yeah. I would like to have an
AI: No problem. Uh, would you like the team, uh, to follow-up with your shipping quote by email or a phone callback?
User: have a phone callback.
AI: Got it. What's the best phone number for the team to reach you? Is this number okay, or would you like to leave a different one? And may I have your name, please?
User: It's Andy. Three zero five two zero nine nine four four five.
AI: One moment. Checking that now.
AI: Thank you.
AI: recorded your request. a team member will contact you as soon as possible.
AI: Hello? Are you still there?
User: Thank you.
AI: You're welcome. Have a great day.