Call ID: 019f0f16-ec3d-7000-803a-d68b357cfddc
Date: 6/28/2026, 4:38:51 PM
Reason: Order / tracking
Type: Order / tracking
Caller ID: +13478831276
Outcome: assistant said end call phrase

--- Transcript ---

AI: This is Falcon Design's AI assistant. This call may be recorded for quality and training purposes. How can I help you today?
User: I would like to have a price quote, please.
AI: Sure. I can help with that. material do you
User: Acquity clear.
AI: Just to confirm, did you mean acrylic clear?
User: Yes.
AI: Great. What thickness do you need?
User: half of an inch
AI: What size do you need? Please provide the width and height in inches.
User: Thirty six for seventy two.
AI: How many sheets do you need?
User: Three.
AI: How would you like to receive your order ships to your address picked up at our Linwood warehouse for local delivery in the Los Angeles area.
User: Ship, please.
AI: One moment. Checking that now.
AI: sorry. That lookup timed out. I'll have the team follow-up.
User: Hello?
AI: I'm here. The system had trouble getting the the price just now. Would you like a callback from our team. with your quote.
User: Yeah.
AI: or would you prefer it by email?
AI: Hello? Are you still there?
User: Yes. I say email me.
AI: Got it. What's your email address
User: Andy four nine zero zero at iCloud dot com.
AI: One moment. Checking that now.
AI: Andy four nine zero zero
AI: at i cloud dot Is that correct?
User: Yes.
AI: One moment. Checking that now.
AI: Thank you.
AI: I've sent your request. Please check your inbox. and spam folder. for a follow-up from our team. A team member will email you the quote as soon as possible.
User: Thank you
AI: You're welcome. Have a great day.